Impact of Digital Transformation on Healthcare Accessibility in Saudi Arabia: A Systematic Review

Abstract

Introduction: Digital transformation is reshaping healthcare accessibility in Saudi Arabia, aligning with the Vision 2030 initiative to establish a sustainable and efficient healthcare system. Advances in telemedicine, electronic health records (EHRs), and AI-driven diagnostics offer new solutions to overcoming traditional barriers to care. Objectives: This systematic review examines how digital health technologies improve healthcare accessibility in Saudi Arabia. It explores their role in reducing geographical and time-related barriers while identifying key implementation challenges. Methods: A systematic review of peer-reviewed literature (2020–2024) was conducted using databases such as PubMed, Google Scholar, and the Saudi Digital Library. Studies assessing the impact of digital health technologies on healthcare accessibility in Saudi Arabia were included. The PICO framework guided the review, and quality was assessed using the Joanna Briggs Institute (JBI) checklist. Results: The review identified telemedicine and AI-assisted diagnostics as key drivers of improved healthcare access, particularly in rural areas. Studies reported up to a 40% reduction in consultation wait times and enhanced continuity of care due to digital records integration. However, barriers such as the digital divide, infrastructure limitations, and privacy concerns persist, hindering full-scale adoption. Conclusion: Digital health technologies significantly enhance healthcare accessibility in Saudi Arabia, supporting the goals of Vision 2030. However, targeted efforts are required to bridge digital literacy gaps, improve infrastructure, and strengthen data protection frameworks. Future research should focus on long-term digital health adoption and patient-centered outcomes to maximize the benefits of digital transformation in healthcare.